What Will Delegates Learn?

  • Understand what is needed to have both the right skill set and mind set to sell
  • Connect better with customers, overcome objections and close sales confidently and effectively to achieve sales targets
  • Learn and practice an effective sales questioning technique that will increase the likelihood of making a sale by better understanding customer needs, while maintaining a great customer experience
  • Understand the four major behavioural styles and personality types, and how to sell to each buyer type.
  • Ways to find new clients and network effectively

What Topics are Covered?

  • Introduction to Collaborative selling
  • The collaborative selling skill set
  • Controlling a conversation
  • Using the power of questions
  • Listen and know why the customer will buy
  • Handle objections and close the sale
  • The professional collaborative selling mind set
  • Understanding buyer types
  • Understanding customers behaviour
  • Selling price

What’s Included?

Instruction by an expert facilitator
Small, interactive classes
Specialised manual and course materials
Personalised certificate of completion