What Will Delegates Learn?
- Discover the benefits of developing a support network of connections.
- Understand how building relationships can help you develop your business base.
- Learn how to apply communication techniques to build your network.
- The key elements in strong working relationships, and how to put more of these elements in working relationships.
- Recognize key interpersonal skills and practice using them
What Topics Are Covered
- Focusing on your customer
- What influences people in forming relationships?
- How to win friends and influence people
- Communication skills for relationship selling
- Non-verbal messages
- Managing the mingling
- The handshake
- Small talk and networking
Instruction by an expert facilitator
Small Interactive classes
Specialised manual and course materials
Personalised certificate of completion